ConnectLingua.ai
Your agents speak English. Your callers hear their own language.
Live in three steps
No new phones, no new agents, no rip-and-replace.
Conference ConnectLingua Translation
Works with the contact center you already run. NICE CXone, Genesys Cloud, Five9, Amazon Connect, Cisco Webex Contact Center, or any other contact center platform of your choice.
Talk naturally
Agents speak their language. Customers hear theirs — translated in real time, voice and chat.
Watch costs drop
Cut interpreter spend and hold time from week one. Pay only for minutes you use.
* Free through December 31. No credit card.
Start your free trial
Takes 60 seconds. We'll set up your workspace today.
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Security, Privacy and Compliance Certifications
We adhere to globally recognised standards to keep your data secure and compliant.
Security Management Standards
Certified information security management, extended to the cloud.
ISO/IEC 27001:2022
Interact CX operates a certified Information Security Management System (ISMS) for managing information security risks and protecting the confidentiality, integrity, and availability of information.
ISO/IEC 27017:2015
Interact CX implements internationally recognized information security controls and guidance for the secure provision and use of cloud services.
ISO/IEC 27018:2025
Interact CX implements privacy controls for protecting personally identifiable information (PII) processed in public cloud environments.
Audits & Attestations
Third-party verified controls for handling sensitive data.
SOC 2
Interact CX undergoes independent assessment of controls relevant to the applicable Trust Services Criteria.
PCI DSS
Interact CX maintains security controls designed to support the protection of payment card data in accordance with applicable PCI DSS requirements.
Privacy & Data Protection
How personal data is protected in transit, at rest, and by law.
GDPR
Interact CX maintains privacy and data protection practices designed to support compliance with applicable GDPR requirements when processing personal data.
HIPAA
Interact CX maintains security and privacy safeguards designed to support applicable requirements for protecting health information where HIPAA applies.
AES 256
AES-256 encryption is used to help protect sensitive data where implemented within Interact CX systems and services.
Success Journey:
See how FactSet achieved 24/7 multilingual support without scaling regional headcount. Read Case Study
"We have support advisors based in Manila, as well as support advisors in India, who are successfully supporting clients in French and Japanese—despite having no prior knowledge of either language. This represents a remarkable and significant gain in productivity."
Discover how CURE Auto Insurance handles 720K minutes annually across contact centers in the USA, Asia, and Africa with ConnectLingua.ai
"ConnectLingua has cut our translation costs by 70%, delivering over 3x ROI compared to traditional interpreters. With real-time translation removing delays, our agents can resolve issues faster and more efficiently. We are now scaling the usage significantly and fully replacing third-party human interpreters."
See how Aspire General Insurance transformed their customer experience
"ConnectLingua has helped us improve caller satisfaction, reduce call handle times, and significantly cut the costs of live translation services."